The title receptionist is given to
the person by organizations that are better in their job and portray the
company in its best light. They help to maintain the professional image of the
company and also provide support and service to the management. They are
responsible for answering incoming calls, directing calls to appropriate
associates, mail distribution, and other clerical duties.
As a receptionist, there are numerous duties which are considered
necessary for the job. Some of the duties as follow:
Ø Always
put a smile on a face and welcomes guest and greet them as soon as they arrive.
Ø Always
ensure that front desk of the company is tidy with necessary stationery such as
the pen, brochure, and forms.
Ø Mails
are properly received, sort and then distributed.
Ø Always
prepare meeting rooms and provide required documents and water bottles.
Ø Assisting
the clients to their destination.
Ø Always
maintain paper or electronic documents and records.
Ø Answering
calls and then forwarding it.
Ø Always
solve the queries of the customers.
Ø Appointments
are properly scheduled.
Ø Deal
with complaints and special request of the customers.
Ø Inform
other employees about the cancellation or arrivals.
Top skills & proficiencies required for Receptionist Jobs:
Ø Efficiency
in both communication and written skills.
Ø A
graduate in related field.
Ø Prior
experience helps to develop more in the relevant field.
Ø Always
dress in a professional and proper manner.
Ø Must
have competency in Microsoft applications including Word, Excel, and Outlook.
Ø Must
have time management skills and multitasking.
Ø Ready
to help customers in any manner.
Ø Maintain
friendly attitude towards customers.
Ø Pay
attention to details.
Ø Must
have keyboard skills.
Receptionist
jobs require proficiency in dealing with the public and maintain
friendly relation under unfavorable conditions. Image of the company depends on
them and help people to understand more about the company.
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